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NY Care Information Gateway Addressing Participant Gaps With Success!

Data Analytics

NYCIG fueled greater care value to one of its participant’s diabetic patient population. NYCIG combined the organization’s 19,000 patient records with its own unified care records to more comprehensively and accurately represent the organization’s aggregated diabetes hemoglobin A1C (HbA1c) scores, moving it into a new threshold for value-based payments for controlled diabetic patients.

The ability to more effectively identify patients who did and did not need medical services allowed the organization to reduce operational costs and deliver quality of care to patients in need. As a result of this success, NYCIG will now provide the organization with 30 unique data set measures for additional large patient cohorts.

Alert Customization

NYCIG is also using custom alerts to reduce alert fatigue and streamline workflows for other participants. Utilizing custom alerts configured by practice population and alert type, and primarily focusing on notifications for hospital readmissions or discharges, NYCIG has reduced alert volume by managing the information most important to each provider and by doing so has directly impacted the ability of the participant to increase their practice revenue.

Nick VanDuyne, Executive Director of NYCIG, presented on the organization’s use of their HealthShare platform to meet the needs of their participants at the Healthcare Information and Management Systems Society (HIMSS) 2019 Conference in February.

NY Care Information Gateway Installs New MPI

An InterSystems customer since 2014, NYCIG recently added Patient Index functionality to the HealthShare products already in use in an effort to close gaps in care for patients across New York City and Long Island. As care organizations realign to support initiatives such as the Delivery System Reform Incentive Payment Program (DSRIP), HealthShare Patient Index empowers NYCIG to deliver its participants the most critical information necessary to reduce readmission rates and support reimbursements under managed care models.

Following the migration to Patient Index from a previous technology provider, NYCIG immediately synced patient records, identifying and removing more than 500,000 duplicate records. By having the ability to share real-time updates to the state’s master patient index, NYCIG delivers more comprehensive patient care records to all of its RHIO partners in New York State.

“Value-over-volume is a critical metric for healthcare organizations at the local and national level, so it’s imperative that organizations like NYCIG, as a partner in their success, to close any data gaps for our customers to help them meet their performance measures and deliver the highest quality in care delivery,” said Nick VanDuyne, Executive Director of NYCIG. “HealthShare allows our partners to have access to a unified care record for their patients, provide better quality care, reduce readmissions and increase practice revenue. It brings us even closer to our end goal of achieving as much coverage as possible to patients across the regions of NYC and Long Island.”

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